So I visited the new nearby Starbucks for the second time this past weekend and had an entertaining exchange with the barista.  It went a little something like this:

Him: What can I get started for you today?
Me: I’d like a grande hot chocolate, no whip, and a…
Him: (interrupting) No whip?
Me: No whip.
Him: You mean, like, no whipped cream?
Me: Right, no whipped cream.
Him: Okay, so a grande hot chocolate, no whipped cream.  That’ll be…
Me: (interrupting) I’d also like a grande vanilla steamer, free pour.
Him: Vanilla steamer?
Me: Yes, a vanilla steamed milk.
Him: You mean like a latte?
Me: No, a steamed milk with vanilla in it.
Him: That’s a latte, that’s how we make lattes.
Me: But I don’t want any coffee in it!  Just  steamed milk with vanilla flavoring.  Free pour please.
Him: Free pour?
(enter the manager lady who seems to better understand the intricacies of drink making)
Her: (to him) Free pour.  It means… nevermind. (to me) So you want extra foam, then?
Me: Yes, please.
Her: Okay, so a grande hot chocolate, no whip and a grande vanilla steamer, free pour.
Me: (with relief) Yes, thanks.